BurgerFi Reviews

Based on 105 customer reviews from our shopper community, BurgerFi's overall rating is 3.50 out of 5 stars and 76% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.5

105 Reviews

Overall Rating

5 Stars

25

4 Stars

51

3 Stars

4

2 Stars

2

1 Star

23

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (105)
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KevinPed
April 24, 2023
"The one on glades road is great Marisa…"
The one on glades road is great Marisa was so pleasant. Nice to see a person represent burger fi In such a professional and caring way. U don’t get that kind of service anymore.
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Kylie.Tucker
April 24, 2023
"The one on glades road is great Marisa…"
The one on glades road is great Marisa was so pleasant. Nice to see a person represent burger fi In such a professional and caring way. U don’t get that kind of service anymore.
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brownbear814
March 31, 2023
"Seriously"
Seriously, pay a premium price for a burger that only comes with a bun and a patty. No lettuce, tomato or anything else.
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TonyJensen
March 31, 2023
"Seriously"
Seriously, pay a premium price for a burger that only comes with a bun and a patty. No lettuce, tomato or anything else.
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GabeHernandez
March 04, 2023
"We order from here since opening"
We order from here since opening. But it's so disheartening every time you go in its one staff member working only, we order online hour before our lunch break, and never do they have the food ready, or we get in there and we get told oh we don't have that oh btw don't have that either like seriously are you lazy and not want to cook or what its ridiculous update your site to all food you dont have .
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organicsnake959
March 04, 2023
"We order from here since opening"
We order from here since opening. But it's so disheartening every time you go in its one staff member working only, we order online hour before our lunch break, and never do they have the food ready, or we get in there and we get told oh we don't have that oh btw don't have that either like seriously are you lazy and not want to cook or what its ridiculous update your site to all food you dont have .
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HunterJacobs
January 14, 2023
"Very friendly humans working"
I went to the Atlantic Ave location in Delray next to yellowtail. It was around 8-9 pm, when people are counting down the time to go home, I know this feeling, and yet everyone was so nice and helpful. They had a good attitude bringing my friend and I our food, and Jessica was super professional and sweet to me when I went back to order another veggie burger (which are delicous btw). The manager however seemed very intimidating and her approach to getting front-counter attention even gave me a jump scare and reminded me why I don't work in this field. Maybe lighten up on the good workers? It will keep them appreciated and shining the good light. xox, veggie burger gal.
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blackduck773
January 14, 2023
"Very friendly humans working"
I went to the Atlantic Ave location in Delray next to yellowtail. It was around 8-9 pm, when people are counting down the time to go home, I know this feeling, and yet everyone was so nice and helpful. They had a good attitude bringing my friend and I our food, and Jessica was super professional and sweet to me when I went back to order another veggie burger (which are delicous btw). The manager however seemed very intimidating and her approach to getting front-counter attention even gave me a jump scare and reminded me why I don't work in this field. Maybe lighten up on the good workers? It will keep them appreciated and shining the good light. xox, veggie burger gal.
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heavyladybug991
January 01, 2023
"Visited the Burgerfi in Lawrenceville…"
Visited the Burgerfi in Lawrenceville Ga. Not good customer service. My suggestion don't order the onion rings. The price is 5.97 for 5 onion rings and they are little.
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heavylion145
January 01, 2023
"Visited the Burgerfi in Lawrenceville…"
Visited the Burgerfi in Lawrenceville Ga. Not good customer service. My suggestion don't order the onion rings. The price is 5.97 for 5 onion rings and they are little.
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heavyduck656
October 02, 2022
"Ate at the West Boca location on…"
Ate at the West Boca location on Glades. Horrible food. Fries were all burnt and taste horrible. Has a shake that was bitter and the spicy chicken sandwich was substandard. Expect better for an $18 plus meal. Very disappointed.
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DelmarFuh
October 02, 2022
"Ate at the West Boca location on…"
Ate at the West Boca location on Glades. Horrible food. Fries were all burnt and taste horrible. Has a shake that was bitter and the spicy chicken sandwich was substandard. Expect better for an $18 plus meal. Very disappointed.
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mma007
May 12, 2022
"BurgerFi Pinecrest in Fl … Good Luck !"
BurgerFi Pinecrest in Fl. …. The worst !!! After I ordered which was an ordeal in itself. I don’t think the cashier knew he was working. Made a mistake and gave him a really nice tip. Yes …. They ask for a tip at the register… Really !!!
Now to the food … the hamburger pattie’s were like rubber pucks and very hard to chew.
Won’t be returning … Thanks !
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JulieNeal
May 12, 2022
"BurgerFi Pinecrest in Fl … Good Luck !"
BurgerFi Pinecrest in Fl. …. The worst !!! After I ordered which was an ordeal in itself. I don’t think the cashier knew he was working. Made a mistake and gave him a really nice tip. Yes …. They ask for a tip at the register… Really !!!
Now to the food … the hamburger pattie’s were like rubber pucks and very hard to chew.
Won’t be returning … Thanks !
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TheodoreNelson
May 07, 2022
"Tristan"
Tristan was my personal favorite worker here. He was very nice and he is my favorite person today because I was starving before he brought me my food.

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